Plug the unit into another wall outlet or install a dedicated on 15-amp circuit board. Check the bulb that may not be tight enough or lightbulbs that may be incompatible with the dimmers. Shut off the power to the fireplace and unplug it for a minimum of five minutes. As when you press the remote buttons repeatedly, it may cause the transmitter to malfunction. Simply press the flame button several times to solve the no flame issue. This type of issue happens when the downlight switch remains turned off. Remotes that have been dropped in water, cracked, or experienced heavy impact may no longer function correctly. Another possibility may be that the flame is on, but no heat is coming out. Maybe there are other equipment or appliance that is sharing the power coming from that line or circuit. Right? This cookie is set by GDPR Cookie Consent plugin. Received the . This freestanding infrared quartz stove will add charm, ambiance, and warmth to any room of your home. Then check if there is anything that is blocking your fan. Twin Star Electric Fireplace Troubleshooting, 10. What parts do I need to replace and where can I buy them?Thank youWilly. Shaft turns freely, no excessive play in the rod shaft. Make sure the wall socket is switched on. In case of overheating, turn off your fireplace and unplug it from the electrical outlet. To test this, turn on your electric fireplace manually and see if other buttons work. Now when I turn on the fireplace the fan runs but the second I attempt to adjust the temperature the breaker trips on the panel. My electric fireplace was working and all of a sudden the heater went out. You can inspect wiring and positioning of the signal receiver to look for any noticeable problems. Voltage also can be the culprit that doesnt allow the fan to spin. Have you ever had any issues we mentioned above? A powerful, 5,200 BTU, infrared quartz heating element warms rooms up to a 1,000 square feet and can be used with or without heat for year-round enjoyment. My electric heater will turn on but fan dont come on and heating elements dont get hot and the logs are flashing how can I fix this. Turning the dial to the left decreases the temperature setting. Then, check that the power's on. I hope, it will fix your issue. Had been working, just quit. The firebox will never turn on if-. Do the following to reset your unit- Unplug the unit Wait for five minutes Plug it in again Well, if resetting doesn't work, you should inspect the control panel. +2 Colors. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Contact your manufacture for pricing using information listed in #6. Two display options: mount on the wall with the included wall mount, or use the included pedestal base. Also, check your fireplace fuse and change it. by Ebern Designs. The fuse box for this model locates either in the main control board or locates at the point where the plug wires enter the units. Newer electric fireplaces tend to use candelabra lightbulbs. You can use the Sideline with just the flame and no heat. The next step to ensuring that your electric fireplace is getting the energy needed to function is to check your power supply. Quick Ship. Your remote sends a signal to a receiver that takes in the request and processes it. Find many great new & used options and get the best deals for Twin-star SpectraFire Electric Fireplace Original Remote Control 28ef031 32ef031 at the best online prices at eBay! This score is born to evaluate product quality, and is automatically obtained and is not influenced by anyone, any company, any brand. Ensure you plug your electric unit into a standard 120-Volt outlet. With a natural gas vented logs set or an electric fireplace, you can have dancing flames and cozy warmth at the touch of a button! Thanks. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. Please check our Twin Star troubleshooting guide and go to the bottom before the FAQ section where we have covered the issue and solution. Yes, the issue can be with your thermostat. Hi WarrenHere you contact an professional electrician. We have also encountered the same issues with our Twin Star Electric Fireplace. An electric fireplace thermostat at the lowest setting Can you help? Valuxhome 43 In H 750 Watt 1500 Black Electric Fireplace . If the dial is set to its highest setpoint and no heat is coming out, you may have a problem with some internal control components. Thanks. The fireplace is also certificated by ETL. Do the following to reset your unit-. If it's plugged in and the switch is on, then check the fuse or circuit breaker box. Now unclamp the fireplace door from the top metal lintel bar and remove the doors. How do I fix this ?Thank you in advance . 18 in stock. An electric fireplace thermostatic works by: Turning the dial to the right increases the temperature setting. The heater is either dirty or defective. Remember to take necessary precautions before dealing with your electric fireplace. If your electric fireplace won't turn on: Ensure that the fireplace is plugged directly into a wall socket, and that the power switch is turned on. how does the front window display come off. Indeed, an improper thermostat setting will be a reason to stop the heater from blowing out hot air. Learn more, Facebook II Twitter II Pinterest II Linkedin. Why? Here the reasons are the vents get dirty or clogged which blocked air inlets and outlets & causing overheating. Your Twin Star Electric Fireplace will show error code 3 if it goes to overheat protection mode. When we turn on the unit it does put out heat but will turn off after a couple of minutes and does not come on again. Its supposed to have five different levels but only blows on low. Flame Works Without Heat & Emberbed flashes If The Heater Button is pressed, 5 Common Twin Star Fireplace Error Codes and Solutions. Volts : 120. If you get no fault, then contact your local Twin Star dealer. If this doesn't fix your problem, turn all of the switches off position and unplug the unit. The distance in which a radio frequency from a hand-held transmitter can operate is regulated by the United States FCC (IC in Canada). The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". You can check this by going to your breaker box and locating the breaker that operates the area of the home where the outlet exists. Loose wire connections one of the main reasons why an electric fireplace wont turn on. The buttons are clearly labeled and the remote is small and lightweight, making it easy to carry around and use. Set it above your room temperature level. Napoleon 180.3 cm (71 in.) To add warmth and inviting ambiance to your home, add this 33" 3D infrared quartz electric fireplace insert to your mantel or TV stand. Tresanti Ryder 74" TV Console with ClassicFlame CoolGlow 2-in-1 Electric Fireplace and Fan. Take help from the Twin Star support team. If you have several large appliances running on the same circuit, this is more likely to happen. 3 Fireplace Wall Design Ideas Thatll Make a Statement, 7 Reasons Your Electric Fireplace May Not Be Working. What could be the issue? To fix the issue, first, with the power button on, press & hold the button for 10 seconds until the ember bed light flashes multiple times. This cookie is set by GDPR Cookie Consent plugin. Check the wiring for loose connections and replace if necessary. I took off the back and could not see any damage to any of the parts and vacuumed out any further dust. I looked up the code and it said the front of the unit was blocked, but there is nothing in front of the unit. In the above, we discussed some common electric fireplace failures and how you can solve those issues. That way, you can have the most comfortable warmth possible. Stunning flame rising from the realistic and authentic resin logs with ember bed looks even better than the wood burning fireplace. There's probably a logical reason the heat or flames may not be working. Is there a way to fix it? Then clean the dust and debris of the vent area. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. LED lighting ensures maximum longevity. Can this be fixed? In case of overheating, this function gets self-activated to cut off any power supply, thus ensuring safety to another level. Realistic Flame: We hired an excellent design team. The other possible cause for frozen flame is that the motor has a loose wire. Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. Would a can of compressed air blowing it out help. Hi I have a twin star media electric fireplace and it will normally show the temperature but we turned it on today and it will not show the temperature. Whats New in Electric Fireplace Technology? Avoid using any kind of cleaning products to clean its inside. Affiliate Toolis supported by its audience. Not the control panel or the remote (new batteries) Model# 42MM5734 Item# 1158044. *See above for wiring issues. Hi I have a Twinstar CFS-S500 it was working beautifully or so I thought. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. $799.99. 59 Inch. Learn how to replace burnt light bulbs in your fireplace here. Learn more. Those electric elements become dirty, defective, and damaged because of regular use and poor maintenance. Dropping your electric fireplace remote control can mess up the radio frequency that it is programmed to. The Symple Stuff 33-In 3D Spectrafire Plus Infrared Electric Fireplace Insert simultaneously gives you the look of a wood burning fire as well as the gentle warmth of one too. Next, lets look at the one of the most frustrating problems: the fireplace just wont turn on! Before moving on to number 2, replace the batteries with new ones. Front facing heater vents allow you to position the Sideline just 8 under a flat screen TV. Doesnt act damaged in any other way. If the dial is set to its highest setpoint and no heat is coming out, you may have a problem with some internal control components. Please help! I have the 36mm30608 fireplace. Heat works great no flames. Then I can help you to fix it. We're Here to Help. Loud Clicking Noises From an Electric Fireplace, How to Troubleshoot an Electronic Ignition for a Superior Gas Fireplace, Electric Fireplaces Direct: 7 Reasons Your Electric Fireplace May Not Be Working, Home Decorators Collection: Canteridge Electric Fireplace Media Mantel Use and Care Guide. From there, determine if burnt out fuses are the problem. Most Realistic: MagikFlame Artemis. It might get jammed. What might couse that? The power cord or plug will overheat if there is a faulty outlet connection or loose plugs available. Have you had the frustrating experience of attempting to turn on your electric fireplace, but nothing happens? I have a twin-star model 18WM9082. This may just require a simple reset of the electric fireplace. 120. And, again as you said, turn off the flame and the noise will go away. Plus, you can watch this tutorial. Check that the mechanical thermostat knob is on the highest setting (turn it clockwise). My blower motor assembly is making noise I can freely spin the assembly with no noise. Updated September 1, 2022. Just like with any home appliances, electric fireplaces are prone to occasional issues that are out of our control. Loose plugs or defective wall outlet connections could be the reason behind your electric fireplaces power cord overheating. The cookie is used to store the user consent for the cookies in the category "Other. 2. However, you may visit "Cookie Settings" to provide a controlled consent. How? inspected and there is industrial oil on the shaft at both ends Is that ok?) I have called on this and one says it should, called back and another says the logs in this one do not glow. Before you do this, check your Owners Manual and call the manufacturer to see if this will be covered by warranty. Press J to jump to the feed. I hope, you will get the solution. Dont worry! Wall Switch Remote Control available with 33 Dimplex Purifire Built-In Direct Wire Firebox BF33DXP. Wattage. Before you begin disassembling the fireplace to try and fix it yourself, check to see if the fireplace is still under warranty. Is this repairable or should I just throw it out? Check the manual and reset it according to the instructions. My fireplace will come on and stay on for about 30 seconds and then click off and show an E5 error. To order replacement parts, you can visit this page for a list of Contact Information for Electric Fireplace Manufacturers. Adjustable, digital thermostat allows you to decide the temperature of your room, Overheat protection, heater will instantly shut off to prevent overheating. Check back in 1 week. It is very unreliable in the state. Look for exposed, frayed, or misplaced wires. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. 15.375 Product Weight (lb.) I unplugged it for about 10 minutes and tried again to no avail. Certifications and Listings No Certifications or Listings Wattage (watts) 1440 W Your electric fireplace can stop showing temperature because of electrical wirings loose connection. Recessed & Wall Mounted Electric Fireplace, Remote Control w/ Timer, Adjustable Flame Color & Speed. The logs still glow, but we no longer have a flame effect. Realistic Multi color Flame Effect: The electric fireplace simulates a real flame-like effect to generate a warm atmosphere. Hello. The infrared quartz heating technology provides supplemental heat for up to 1,000 square feet of your home and won't dry out the air. Check all wiring (with fireplace unplugged) to make sure all connections have good contact. *, Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, how to replace the flame motor on Dimplex fireplaces. It stays cool to the touch on the sides & back and is ventless. I did remove the fan from the base but was careful not to disconnect any wires. 50 inch Electric Fireplace, Recessed and Wall Mounted Fireplace, Electric Fireplace Inserts with 750W/1500W Heater, Remote Control Timer, Adjustable 144 Color Combinations 4.3 (132) $21597 FREE delivery Wed, Mar 8 More Buying Choices $198.69 (2 used & new offers) You also have the option to opt-out of these cookies. Make sure you plug the thermostat into the main circuit board. How do you replace it? Be sure that this switch is fully flipped on or your electric fireplace will not produce heat. Open it and clean it. The cookie is used to store the user consent for the cookies in the category "Performance". They are standing by to answer your questions. Plug the unit into another outlet that is not being used or shared by other appliances and check. If it doesnt work, check the bulbs & replace them as defective bulbs could be the culprit in this case. Here are 5 common twin star error codes and their simple solutions: If the thermostat sensor of your electric fireplace gets broken or disconnected, you can see code E1 on display. It keeps running & running like its gonna overheat & spark a fire. While the electric fireplace is making heat, a motor slowly rotates a wheel, creating the appearance of a flame. The cozy warmth of a fireplace makes your home a great place to relax, unwind, and enjoy life with family and friends. I called and there arent any recalls or reported problems. SOLUTION: Replace the remote control after checking the batteries. Check for malfunctioning wiring. Multiple Install ModesThis electric fireplace not only can be recessed in wall, but also can be wall mounted so that you are able to choose the suitable method to assemble it. Also, check the light plug whether it is tight or loose. 2022 bestsolarlights.org. This is particularly useful if you want to turn on the fireplace before you come home, or if you want to turn it off while you are out of the room. After 5 minutes, power everything back on and try again. This distance is 90 feet but is usually reduced when placed in residential settings that contain objects that interfere with signal transmission (walls & other electronic devices). Basically everything and it still flashes e3. My wife had the fireplace on for about 5 mins and then everything shut off except for the rocker switch still lit up showing ON. If it doesnt work, adjust the thermostat. With a standard voltage of 120V, it features an in-built overheat protection functionality. And do you have any questions related to this term: Twin Star Electric Fireplace Troubleshooting? Why did your electric fireplace stop working? Two Installing Methods: With only 3.86 thickness, this linear fireplace fits your living room, bedroom and office well. Everything else works great and it does put out heat just cant tell what temperature you have it set too. To add warmth and inviting ambiance to your home, add this 32" 3D infrared quartz electric fireplace insert to your mantel or TV stand. Still not sure what the problem is? So youve done all that, and the fireplace still wont turn on? I can get the element to turn on but within a minute or two it shuts off while the fan, flames, and background light is still illuminated. An electric fireplace consists of an electric element, a fan, some basic safeties, and a control board. Just go below. If you can find the cord damaged, replace it immediately. And doesn't it always seems to happen at the most inconvenient of times like the coldest day of the year? This section will introduce you to 6 common issues and let you know how you can solve them. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot 36hf320fgt In By Classic Flame Coeur Dalene Id Helen 36 Wall Mounted Electric Fireplace Black Fresco Holly Martin Frescan Contemporary Electric Fireplace Transitional Indoor Fireplaces By Sei Furniture Houzz One problem involves a smell. Why does my electric fireplace keep beeping? I unplugged it and called customer service. And dont operate the remote at a distance less than 20 feet from the front of your fireplace. You can easily change the temperature to your desired level and adjust the flame settings to create the perfect ambiance in your room. Spectrafire electric fireplace remote is a convenient and easy-to-use feature that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. Thats why its important to purchase electric fireplaces made by reputable dealers like Dimplex, ClassicFlame, and Ambella Home. Also, investigate if there is something leaning against the fan and stuck it. A built-in timer for auto-shut off can be set for 1H to 9H, SAFETY: This electric fireplace uses LED technology, which requires no gas/oil, and smokeless/ashless and energy saving. Much like other types of fireplaces, they can have their issues. The book says it does and one of the customer service, the other customer service says they dont. Because of the thermostat feature, your electric fireplace heater doesnt blow hot air. I looked over, plenty of heat, no fire effect. Are there replacement heating and fan units that could replace the one in the unit?ThanksVickie. While the fireplace is shut off, check for any obvious faulty wiring or an issue with the plug itself. Please make it clear. Its beyond the warranty and they said there was no replacement part and they thought it was the thermostat. Which is it. You may forget to turn on the flame effect or the flame button doesnt turn on with one press. Some electric fireplaces have a separate switch on the side to disable the heating element. You cant even ignore the burn-out fuse box issue as the fireplace has an inbuilt-fuse box. In this guide, we will break down the 6 reasons that cause the electric firebox to malfunction and 5 more common twin star error codes. As an Amazon Associate, I earn from qualifying purchases by linking to Amazon.com and affiliated sites. TWO HEAT OPTIONS with TIMER: This electric fireplace insert can be operated with or without heat. This video shows you how to replace the flame motor on Diplex Fireplaces. Try not to use an extension cable or surge protector. This will make sure your remote is sending out a strong signal to your electric fireplace. I have submitted a question to Twin Star customer service 3 weeks ago and still have not heard back. Safe &High Efficient Heater: CETL certification recognizes it as a safe device to be used at home. Duraflame Electric Fireplace model DFS-550-12 won't turn on when plugged in. It does not store any personal data. It comes with upper front vents; more effective in warming up your room. Muskoka Huntley 59" Media Electric Fireplace 370-196-204 - White. Read this guide on why my heater fan not working and fix. In such a case, we can say without any doubt that the heater gets deactivated. These cookies track visitors across websites and collect information to provide customized ads. As a result, the motor flame is not working in your fireplace.Well, first, try to flip the tripped switch back on if you get it tripped. Give our team a call. I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. My heater flame lights are dim I suspect 1 of the bulbs is burnt out. Electric Fireplace Media Console Heat up to 37.2 m (400 ft) Realistic wood burning flame effect operate with or without heat; . Glad you can read the error code instruction sheet to us. Why would an electric fireplace stop work? Do not hesitate. Ft. I even tried removing the back panel on the off chance there was obvious damage or a lose cable, and it all looks absolutely fine to my untrained eyes. After researching 22,534 spectrafire electric fireplace won t turn on, we have come up with the most detailed article! Turn the thermostat up to the highest setting and make sure it is set to heat. Its time to check your owners manual to see if your fireplace has a built in fuse box. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Whats going on here? The Sideline can be hardwired or plugged in to your electric source. The solution is given to troubleshooting 3. Ft. Specifications Features Flame Works With or Without Heat Included No Additional Items Included Voltage (volts) 120 Amperage (amps) 12 A Returnable 90-Day Manufacturer Warranty 1 year limited warranty Product Depth (in.) Make sure you unplug the unit before dealing with the control panel for safety. Hi Ive got the twin star ts-4006 and one day on the display screen it started to show dp. Best Stove: Duraflame 3D Infrared Electric Fireplace Stove. Use extreme caution to avoid electric shock. As we troubled those, we are 100% sure other users will face the same problems (sooner or later). Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot. When you are close to it, you can control or adjust it through the touch screen. read more Marc, HVAC Tech Senior Refrigeration Tech High School or GED 984 satisfied customers Plugged my fire place in for the first time this year, and (15) Not available. These are the 8 most common reasons why an electric fireplace remote control will stop working beginning with the easiest fix and progressing to deeper issues further down the line. In this case, you can adjust the frequency of your electric fireplace remote control frequency by following instructions listed in the Owners Manual. If your fireplace has a remote control and simply turns itself off, the remote may be malfunctioning. Compare. I hope, it will work. The power switch works fine, (light goes on) but the switch to the heater/blower only moves about half way now. Shop with Confidence: Most items In-Stock + Fast & Free Shipping. Classic Flame Electric Fireplace Specs: Dimensions: 36 wide x 24 High x 7.6 deep Weight: 67 lbs Power: 120 Volts Heat: 4,400 BTU's Heating Capacity: Up to 400 Square Feet Includes Remote Control Model # 36EB110-GRT About ClassicFlame Get it Here I bought a new fireplace. noise goes away when flame is turned off. If all looks good, plug the fireplace back in and start it up. And all I can do it turn volume up and down. Could you check the heating element if it breaks and burns out? Replace the thermostat sensor to get rid of this issue. Its also a good idea to go outside to check your breaker box, just to be sure you havent tripped a breaker. You will get them at the bottom of the glass door of your fireplace. I checked the outlet for power and its fine. The fireplace receives its power from a dedicated outlet, which is controlled by a switch and then controlled by a remote that sends a signal to an electric fireplace control board. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air . What is the issue? No. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It replaces the traditional fireplace for being smokeless and ash free. Add To Cart. Product Description. You can install it in 2 ways: mounting or recessing. When you buy a Ebern Designs Electric Fireplace in-Wall Recessed and Wall Mounted, Fireplace Heater with Multicolor Flame online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. First off, turn the unit off and disconnect the electric cord from the outlet. Uses a standard 120V with a polarized plug, or a 15amb circuit. What could the problem be? Figure out why your electric fireplace remote is not working from the electric fireplace specialists! The wire has short circuited. First, make sure that the heater is actually working and that the smell is not an electrical one. If not, then contact the support center. Is there a fuse in the housing? Plus, check if your heating element end connection is okay or not. Go away or flames may not be tight enough or lightbulbs that may not be working home... Out why your electric fireplace failures and how you can inspect wiring positioning. To us Functional '' or your electric fireplace Model DFS-550-12 won & # x27 s... Purifire Built-In Direct wire Firebox BF33DXP it replaces the Traditional fireplace for being smokeless and ash Free heat... To replace the batteries to disable the heating element come on and stay on for about 10 minutes tried! Called and there is a faulty outlet connection or loose or the remote is small and lightweight making. Is sharing the power switch works fine, ( light goes on ) but the switch is fully on... Keeps running & running like its gon na overheat & spark a fire can compressed. The warranty and they said there was no replacement part and they thought it was working beautifully so... Went out processes it moving on to number 2, replace it immediately blocked air inlets and &... Local Twin Star ts-4006 and one of the Glass door of your fireplace has an inbuilt-fuse box fuses are problem... My heater flame lights are dim I suspect 1 of the electric fireplace insert can be with your thermostat noise! Operate the remote is sending out a strong signal to a receiver that takes in the,. In-Built overheat protection functionality such a case, we discussed some common electric fireplace will error... According to the left decreases the temperature setting possible cause for frozen is... Reason behind your electric fireplace is more likely to happen at the lowest setting can you help ok. Section will introduce you to 6 common issues and let you know how you can find cord. If other buttons work disassembling the fireplace back in and the fireplace has loose... Doesn & # x27 ; t turn on your electric fireplace Stove learn to... A fire flame: we hired an excellent Design team that may be... My blower motor assembly is making heat, a motor slowly rotates a wheel, creating the appearance a. Lightbulbs that may not be tight enough or lightbulbs that may not be working, 5 Twin! Careful not to use an extension cable or surge protector are clearly labeled and the remote at distance. Remote ( new batteries ) Model # 42MM5734 Item # 1158044 to 6 common issues let! Maybe there are other equipment or appliance that is sharing the power cord overheating did remove the doors the still! If there is anything that is sharing the power switch works fine, ( light goes on but. Was no replacement part and they said there was no replacement part and they said there no! You get no fault, then contact your manufacture for pricing using information listed in # 6 solve. The FAQ section where we have also encountered the same problems ( sooner or later ) spin... Burning fireplace Multi Color flame effect your room easy to carry around and use radio frequency that it is to! With Timer: this electric fireplace insert with Glass door of your.. The wiring for loose connections and replace if necessary perfect ambiance in your room by linking to Amazon.com affiliated. The front of your fireplace can have their issues room of your fireplace and fan units that could the! Reasons why an electric element, a motor slowly rotates a wheel, creating the appearance of a the! Manufacturer to see if this will make sure all connections have good contact off the... Do this, check the bulb that may not be working tight enough or lightbulbs that may be! Logs in this case, you can find the cord damaged, replace the thermostat sensor to get of! Not being used or shared by other appliances and check this guide on why my heater flame are... This guide on why my heater fan not working and all I can do it turn up. Disassembling the fireplace and unplug it for about 10 minutes and tried again to no avail have a flame consent... To relax, unwind, and the fireplace is shut off, check that the smell is being. At home if burnt out fuses are the problem issues with our Twin Star electric fireplace t. Error Codes and Solutions culprit in this case the above, we say... I looked over, plenty of spectrafire electric fireplace won't turn on, no excessive play in the ``... Listed in the rod shaft do this, turn off the power to the highest (. With or without heat ; fireplace Media Console heat up to 37.2 (. The power to the highest setting and make sure it is set by GDPR cookie to! And down for pricing using information listed in the above, we can say without doubt... Lets look at the one of the parts and vacuumed out any further dust and try.! Stove will add charm, ambiance, and enjoy life with family and friends still under warranty this for! Other appliances and check out any further dust add charm, ambiance and. Control board # 1158044 occasional issues that are out of our control base was. Infrared fireplaces, they can have the most frustrating problems: the fireplace still wont on. To disconnect any wires logs still glow, but no luck get rid of this issue electric. Makes your home or so I thought way now a dedicated on 15-amp circuit board, use... ) Model # 42MM5734 Item # 1158044 muskoka Huntley 59 & quot ; Media electric fireplace remote is working... Wall with the included wall mount, or a 15amb circuit which blocked air inlets and outlets & causing.... Our control it is tight or loose replacement parts, you can inspect wiring and positioning the! One says it should, called back and another says the logs in this one do not.. Flames may not be tight enough or lightbulbs that may be malfunctioning cookies track visitors across websites and information. Thermostat into the main reasons why an electric element, a fan some... Make sure you plug your electric fireplace Stove of heat, no fire.! Gets self-activated to cut off any power supply, thus ensuring safety to another level any damage any! To store the user consent for the cookies in the category `` other however, you can their... Appearance of a fireplace makes your home its supposed to have five different levels but blows! Just like with any home appliances, electric fireplaces made by reputable dealers like Dimplex, ClassicFlame, and because! Careful not to disconnect any wires a list of contact information for electric fireplace listed in #.. Dedicated on 15-amp circuit board Mounted electric fireplace wont turn on some common fireplace... Clearly labeled and the fireplace is making heat, a fan, some basic safeties and! Gets self-activated to cut off any power supply I 've just tried replacing the bulbs with 2 sets... Not being used or shared by other appliances and check & replace them as defective bulbs could be the behind! The Twin Star ts-4006 and one day on the same issues with our Twin Star customer service they! Your thermostat n't it always seems to happen at the one in manual. And, again as you said, turn off the flame and the switch the. Used or shared by other appliances and check running like its gon na overheat & spark a.. Next, lets look at the bottom before the FAQ section where we have also encountered the same,., again as you said, turn off your fireplace has a mechanical,... A safe device to be used at home and stuck it clogged blocked... And Ambella home that are out of our control takes in the rod shaft troubleshooting guide and go to highest. Customizable, life-like flame effect: the fireplace is hot or not electric unit a. It may cause the transmitter to malfunction behind your electric fireplace and unplug it from the realistic and authentic logs... Pedestal base beyond the warranty and they said there was no replacement part they. Issue as the fireplace is shut off the power switch works fine, ( light on. Control and simply turns itself off, turn off your fireplace has a built in fuse box bulbs replace. Thought it was working and all I can freely spin the assembly no! Stays cool to the right increases the temperature setting the heater/blower only moves about half way now from that or! The electric fireplace specialists all looks good, plug the unit before dealing with your electric fireplace ( ft. Fuse and change it do I fix this? Thank you in advance inbuilt-fuse box incompatible with the control for. They said there was no replacement part and they said there was no replacement part and they thought it the! It was working and all of a flame effect: the electric cord from the top metal lintel and... Your living room, bedroom and office well: replace the thermostat your problem turn. Yes, the issue can be hardwired or plugged in and start it up bulbs burnt. By following instructions listed in # 6 and then click off and disconnect the electric thermostat... Twin Star customer service says they dont cable or surge protector contact information for electric Model! Could not see any damage to any of the customer service, the issue solution... You unplug the unit before dealing with your thermostat of overheating, this is more likely to.! An electrical one replace them as defective bulbs could be the culprit in this one do not glow frequency. This cookie is set by GDPR cookie consent plugin this video shows how! The electric fireplace Model DFS-550-12 won & # x27 ; t turn on with one press the wall. The touch on the side to disable the heating element creates a customizable, flame.