This topic has been closed to new posts due to inactivity. Every person we interacted with was friendly, helpful, and went above and beyond no matter the request. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We would like to dive the cenotes and the local reef. He attended to every need including my nightly Amaretto shot waiting for me in my fridge. Travel forums for Playa Maroma. more. more, You seem to have JavaScript disabled. The Sous Chef would come find us every night to check how things were going and made sure I could get the dessert I wanted at any of the restaurants. Answer 1 of 8: My 3 daughters and I are planning a trip to Cancun for next year and would prefer to stay at Secrets at Maroma Beach. I've read that preferred bldg numbers are 16, 17, 24, 25, 26. The food at every restaurant, buffet, snack bar was amazing. Bramdon and all the staff will be very happy and grateful for your kind words and appreciation.We look forward to seeing you soon.Have a great day!Sincerelyrica ReisE-ConciergeSecrets Maroma Beach Riviera Cancn. - See 20,108 traveller reviews, 19,797 candid photos, and great deals for Secrets Maroma Beach Riviera Cancun at Tripadvisor. All the rooms including the preferred club are pretty much the same. The entertainment staff was top notch. The food here was the biggest surprise, I was expecting good, but not high end restaurant good - and it exceeded my expectations! Snorkeling off Secrets Maroma beach. He attended to every need including my nightly Amaretto shot waiting for me in my fridge. Best AI hotel kids entertainment 8 and 12 year old. The grounds were beautiful and all the birds and animals were fun to watch in the mornings from the patio. Dear K610RUlisas,Greetings from all the Secrets Maroma Beach Riviera Cancn. Our trip was great from start to finish. Only you can decide if you think the access is worth it. @Secrets Maroma - Playa Maroma Forum. The best part of the amenities are the wifi and access to the lounge which we used often as a quiet place to get a pre-dinner snack or drink. Review collected in partnership with this hotel. Dear GrandTour45091513671,Thank you so much for taking the time to write a review about your recent stay at our resort.We are very happy to know that everything was wonderful from start to finish, it was so good, that you decided to make your first publication on Tripadvisor. Ask orrrobinson about Secrets Maroma Beach Riviera Cancun, Ask GrandTour45091513671 about Secrets Maroma Beach Riviera Cancun, Ask K610RUlisas about Secrets Maroma Beach Riviera Cancun, Ask markarenb about Secrets Maroma Beach Riviera Cancun, Ask danbenfoster about Secrets Maroma Beach Riviera Cancun, Ask Storyteller647674 about Secrets Maroma Beach Riviera Cancun, THE GRAND TOUR Chabl Maroma and Chabl Yucatn in one amazing roundtrip. That is also a great place as long as you are not beach people! The food in all the restaurants was excellent I wasn't expecting it to be so good. The rooms at Secrets Akumal are more modern but the rooms at Maroma are less . - See 20,113 traveller reviews, 19,802 candid photos, and great deals for Secrets Maroma Beach Riviera Cancun at Tripadvisor. Everything was nice. To clarify the above, you can tell the timeshare people no and they do go away, or better yet, just tell them at check-in you have no interest in the coupons and they won't even have the timeshare people contact you. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We enjoyed all of the entertainment. Very well stocked fridges (daily) with Coronitas, Coke, Diet Coke, OJ, and Waters. There is none of that going at EPM because they do not sell timeshares there. I was at Secrets in Sept of 2008 and will be going back Sept 2009. Finally I want to thank the "glue" that holds the resort together Director of Entertainment Julio, Chef of Entertainment Alejandro, Asdrubal Supervisor of the Entertainment Team, Manny Entertainment Team Supervisor, Memo senior team member, and the rest of the Entertainment Team, who every day and evening put an energized effort into making sure you enjoy your time at the resort. Very nice swimouts with decent privacy (request one in the middle of any building for more privacy) (Also request one on the north side of the resort for more afternoon sun), 5. We went to Secrets Maroma together four years ago and LOVED it. The previous poster can "laugh", but everyone has their own preferences and vacation styles. Playa Maroma. COZUMEL: How do I get there on the ferry? We want a nice beach view and really dont care about any of the other preferred club amenities. Thank you for your kind comments, to our staff for them it was a pleasure to make you feel at home and take care of every detail of your stay. Price wise, VIM is a couple hundred dollars less than ERC and ERC is a good bit less than Secrets Maroma (around $600). Prices are the average nightly price provided by our partners and may not include all taxes and fees. The property is big enough that pretty much anywhere you go will be no more then a 3 minute walk. We rented the Bali Beds on the beach for most of our stay and the service from Alex was amazing. This is the version of our website addressed to speakers of English in the United States. What will the Weather be Like When I Visit? They provide a great alternative when you need to get out of the direct sun for awhile. Also what excursions do you recommend that are within 45 min of the resort. The entertainment staff was top notch. Riviera Maya Travel Forum; Search. The food and drinks were great! I do hate that the outdoor events have the large wedding type seating. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The grounds were beautiful and all the birds and animals were fun to watch in the mornings from the patio. 1. I'll be at SMB for my honeymoon in July. Catalonia Playa Maroma - Beach Massages and Qs. I can get SMB for a bit cheaper than Akumal for the same week, same flight, etc. My wife and I met several people during our stay that came alone to just kick back and enjoy the Beach (very soft sand) as well as the pool area and even kick back in the Spa Hydro area; which is included with your stay in the Prefered Club Roomsso to some the extra charge for Prefered Club can be worth the upgrade when you know all the items that are inlcuded and use them. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They will be very grateful and happy.We hope that in the future you will visit us more times, it will be a pleasure to receive you again and give you a new and even more special experience.Sincerelyrica ReisE-ConciergeSecrets Maroma Beach Riviera Cancn. Re: Secrets Akumal vs Secrets Maroma vs Barcel Maya. No reservations required (w/exception of the tempernaki table at the Asian restaurant because it seats up to 10 people) and more important no wristbands, 4. Too many to name but the ones that stuck out were Domingo, and Eric at the pool bar. The 2 buildings facing the water are 17 and 27. Dear K610RUlisas,Greetings from all the Secrets Maroma Beach Riviera Cancn. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-49055844', '');}, 'log_autolink_impression');the A/C in the lobby after 8 pm which made it very uncomfortable to sit and enjoy a cocktail.. I laugh at the negative reviews after spending a week here knowing that the people who write them couldnt be pleased anywhere. We are also pleased to hear that you were impressed with our Preferred Club and all its benefits and that our Sous Chef pleased your palate with our delicious culinary offerings.We are all committed to redefining and elevating the all-inclusive resort experience with our Unlimited-Luxury privileges that include best-in-class service. Please see our partners for more details. Have never stayed at a secrets before. Too many to name but the ones that stuck out were Domingo, and Eric at the pool bar. We will definitely return for next year's winter vacation! And last time I was at Secrets they kept calling and coming by at breakfast even after we had said no. Somehow Maroma has earned the AAA 5 Diamond distinction and is the flagship for the chain, but I think Akumal is prettier. more. Our building concierge was the highlight of our stay. Grand Yucatan Princess Platinum Suites. How long is the flight from Toronto to "Cancun"? Secrets Maroma Beach Riviera Cancun: Incredible - 100% perfection - See 20,108 traveller reviews, 19,797 candid photos, and great deals for Playa Maroma, Mexico, at Tripadvisor. more. Secrets Maroma Beach Riviera Cancun: The best vacation I've ever been on!! Going to SMB in few weeks, never been before, only to the VIM twice and the Royal (ta && ta.queueForLoad ? To be honest though you would really be better off going with the most basic room you can get and use the savings on either a couple extra days there or maybe a few spa treatments. Answer 1 of 3: Does anyone know how much a taxi would be from Secrets Maroma to Tulum beach? Bramdon was wonderful assisting with a birthday surprise for my wife during our stay.All staff were extremely courteous and their service was very timely. The rest of the stay incredibly enjoyable. This is the version of our website addressed to speakers of English in Philippines. Thank you for your kind comments, to our staff for them it was a pleasure to make you feel at home and take care of every detail of your stay. The food at every restaurant, buffet, snack bar was amazing. Looks like we are are changing our August vacation plans from Tulum beach to an AI. We are also glad to read that you enjoyed a memorable vacation thanks to our incredible team, we have shared your comments with the mentioned staff. From start to finish the service was impeccable. When I posted this on the SMB page, people said the same thing happens there AND some restaurants sit you with other people for dinner. The service from every employee exceeded all expectations. We have been to SM 4 x and SA 4 times and we were always able to get a table for 2. more. Nice drinks and games in the club room but the snacks were meh. We will never go back to another Palace resort. The preferred club came in handy for us because of the computers/printers and wifi---when we were traveling my BH had a lot going on w/ work and he had to be able to stay plugged in and be able to sign documents. We upgraded to Preferred Club and it was worth every penny just for the Beach Club restaurant. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The rest of the stay incredibly enjoyable. Staff is excellent and will go the extra mile to make your vacation special. We rented the Bali Beds on the beach for most of our stay and the service from Alex was amazing. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Going back in May 2013 for a 2nd trip and cannot wait. I will try and respond to any question so ask away. We are planning a trip late summer of this year and have mostly settled on secrets marina beach for our stay. After visiting SMB this past May 2012 for 8-Days, I would highly suggest the location to singles. THANKS. It's also at a similar price point but is newer and also has strong reviews. Without being in one of the ocean front buildings your best choices as far as the views go would be a top floor corner room in building 16 or 26. There are a couple special tables for the outdoor restaurants out in the fingers of concrete near the pool (outside the restaurant) where you can buy a bottle but otherwise you sit by yourself/with your guest at a table and no one else is seated with you. Answer 1 of 7: Hi going in november what is the weather like at this time, and is it true you have to pay for the cabana beds on the beach the ones you get at eldorado casitas and sensortori for free? Thank you for your perfect descriptions to Tripadvisor readers!We hope to see you again to offer you a 5-star stay once more.Sincerelyrica ReisE-ConciergeSecrets Maroma Beach Riviera Cancn, This is the version of our website addressed to speakers of English in the United States. I have a few questions thought after reading hundreds of reviews yesterday. This topic has been closed to new posts due to inactivity. As at any resort in the region, if you leave food unattended outside at breakfast or lunch birds will come in from nowhere almost instantly so try to give plates back to servers or at a minimum cover them with a 2nd plate so they aren't exposed if you're leaving them behind. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. The wedding we attended was flawless. We are always committed to transforming our guests stays into unforgettable experiences. Taxes and fees that are shown are estimates only. I was wondering if there is a dress code at any of the restaurants. We are planning to do xcaret. The resort ambiance is nothing like Akumal. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Located in the Riviera Maya, south of Cancun, the 412-room, luxury Secrets Maroma Beach Riviera Cancun is a romantic, adults-only all-inclusive resort, set on a private white-sand beach lined with sunbeds and cabanas. It was a pleasure to be your host.Its an honor for us to create great experiences, rest assured you will be always welcomed and pampered with our Unlimited-Luxury privileges. What are the differences in the 2 resorts when it comes to location, which is closer to Playa. For those there recently, is it true that. . 0 : Oct 08, 2022 by Megan J Spanish language classes. 59 helpful votes. We are looking forward to welcoming you soon for another remarkable vacation with us.Have a great day!Sincerelyrica ReisE-ConciergeSecrets Maroma Beach Riviera Cancn, This is the version of our website addressed to speakers of English in the United States. Are the ocean view preferred club rooms that much better then the junior suite ocean view rooms? Thank you for choosing us to celebrate your honeymoon.We are grateful to read your review and to know we not only met but exceeded your expectations. This was our first time to a Secrets resort and we definitely picked the right one. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We have stayed in PC and it is nice if you have the extra money. We consider SMB to be our all-time best all-inclusive adult only trip in 11 years of traveling. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Roberto made our Honeymoon absolutely amazing and something we will never forget. Of the six or so all-inclusive resorts I've been to, this was by far the most beautiful, well-staffed, enjoyable I've been to. First we had excellent transportation with Amstar and highly recommend them. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. Don't be afraid to ask if you don't see something you want on the menu. There is a good amount of seating outside the lobby on the terrace with a great breeze and my husband and I enjoyed sitting there both before and after dinner to enjoy a drink and meeting new people. Suggestions. Get answers to your questions about Playa Maroma. We also did the Rock Lobster night and it was great. The staff is also so friendly and helpful and all spoke perfect English - no language barrier at all! First we had excellent transportation with Amstar and highly recommend them. Of the six or so all-inclusive resorts I've been to, this was by far the most beautiful, well-staffed, enjoyable I've been to. (Closed topic). It is essential for us to do everything to make our guests' experiences unique. Save. Free WiFi . ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-39084604', '');}, 'log_autolink_impression');Sun Palace or Royal Playa Del Carmen. We went to the front desk and asked for wireless access and were able to upload to our nooks which is all we needed. 1. Secrets Maroma Beach Riviera Cancun: The Most Amazing Resort WOW - See 20,106 traveller reviews, 19,797 candid photos, and great deals for Playa Maroma, Mexico, at Tripadvisor. Thank you for choosing us to celebrate your honeymoon.We are grateful to read your review and to know we not only met but exceeded your expectations. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Don't worry! I do realize Secrets is probably more for couples, but I am single and just looking for some peace, relaxation & quiet - not a crazy singles place. Secrets Maroma Beach Riviera Cancun: The Perfect Honeymoon - See 20,109 traveler reviews, 19,797 candid photos, and great deals for Secrets Maroma Beach Riviera Cancun at Tripadvisor. Catalonia Playa Maroma - Beach Massages and Qs Dec 31, 2022; Eldorado Maroma Beach pools Dec 31, 2022; close excursions Dec 27, 2022; Any College age or young adults? The food at every restaurant, buffet, snack bar was amazing. Be certain we will share your review with them Thank you so much for your recommendation and your kind words, we were happy to be your host. We ate many breakfasts there and we enjoy a drink by the fire pit at night. on one trip to the VIM, we walked the beach all the way up to and past Secrets Maroma Beach to see what all the fuss is about and it's true, Maroma Beach is gorgeous. Singles fit in very well at SMB, also checkout EPM. Dear GrandTour45091513671,Thank you so much for taking the time to write a review about your recent stay at our resort.We are very happy to know that everything was wonderful from start to finish, it was so good, that you decided to make your first publication on Tripadvisor. http://www.amresorts.com/email_list/semrc.html. The food was amazing. Can someone please compare that has been to both? Answer 1 of 4: I am looking to stay at Secrets Maroma. Every person we interacted with was friendly, helpful, and went above and beyond no matter the request. The price may be higher than others, but the level of service you receive makes it very well worth it. Lots of activities!Thank you to:Alexandra at the Preferred Check InHugo from Food and Beverage at our poolside private group dinnerDavid from the Entertainment TeamMarco at the SpaLucio at World CafFelipe, Marvin, Mateo, and Carlos at the Preferred Beach Club, Dear Storyteller647674,Thank you very much for choosing Secrets Maroma Beach Riviera Cancun.We are very happy to know that your vacation was wonderful, for the great service you received, for our beautiful facilities, delicious food, drinks, variety of activities and kindness of the staff. We wanted a trip with no plans where we could just relax, lay on the beach and eat incredible food and we did all of that! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. more. now I just have to wait 4 months to get there! (Also, STV, Secrets Capri and Silversands when they were open.) 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