When prompted, select the "Cancel Payment" option to finalize the cancellation. GameStop) right on many of the games' pages . I just recieved a Payment for $355 and for $130 last week without any incident. Swappa uses PayPal for secure payments. I know I am not supposed to send it untill the payment gets received. What states require marketplace facilitator taxes? Will you send me a shipping label for a trade-in device. Get more green when you skip the Listings are not automatic Swappa staff will check each listing and you may need to wait up to 5 6o 6 hours before your listing gets approved. Big Blu, a satellite internet provider, was losing too much time and money dealing with bank admin for Direct Debit collections and failed payments with CPA collection. We have a Most payments go through some kind of authorisation process before they are presented for payment. What payment methods are supported on Swappa? Kate Starr is a personal finance, FinTech and MarTech writer. I agree to receive your newsletter. I would consider cancelling the transaction and refunding the money - you have a non-verified account, you have one name and address on the transaction and differnt name and address on the shipping - there's nothing in common which can be a sign of a possible scam. If so, just leave it to run, and your bank will credit the merchant in due course. Once it sells, buyers and sellers each pay a small 3% fee . Only ship the item after payment sellers will have 2 days to ship the item out after getting paid. This applies regardless of whether the merchant is a business or a private seller. Create an account to follow your favorite communities and start taking part in conversations. Making me either drop my price a good amount or sit on the phone for a while. Ditch your cellular contract today! Should I be concerned that their payment is still pending. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. Swappa puts it in front of potential buyers, Other technical information thats relevant for your particular device. Laptops including MacBooks, Windows, and Chromebooks. Disclosure: This site contains affiliate links to other sites. How do I list my repair shop on the Swappa Repair Network? The company was founded over 10 years ago in Kansas City. Too much of hassle when things go wrong. Swappa has an app compatible with Android and Apple phones on both the Apple Store and through Google Play. Moreover, your earnings depend on the product quality and the items you will sell on the platform. I know this is an old post, but I think I'm fucked, my PayPal is on hold for the item I shipped out, and I sold an S21 Ultra on eBay for a buyer to say they received 3 boxes of oysters. You can send any inquiries you might have through email or fill in the Swappa contact form. That said, Swappa is a trustworthy and reliable online marketplace worth trying. Go to Activity, select the payment,. Recently, I've been really fed up with the corporate resellers. Check PayPal's status and see if it says it is "ok to ship now" or not. The process includes a ESN check or IMEI check by Swappa. They simply need to connect to banks for the actual transfer of funds. The device you sell on Swappa should be fully functional and must be in good condition. Swappa doesnt permit any personal contact information to be shared. Login to Me Too. In some cases, however, the merchant may need to take action. That's why I withdraw the money from PayPal as soon as it's released. Swappa is a peer-to-peer platform where users can buy and sell both new and used tech gadgets. Swappa is a legit and safe online selling platform. Read more on our blog. Disclosure: This site contains affiliate links to other sites. Craigslist and Swappa do not charge you any listing fee. What are these $10 to $15 extra fees you incur on Ebay? Our ransomware page has more information on this type of threat. How can I communicate with other users on Swappa? This means that you absolutely must ensure that your contact details are always up to date. Video games such as Xbox, PlayStation, and Nintendo. How do shipping addresses work on Swappa? What are the requirements for product condition categories on Swappa? This can be related to a number of different reasons: If you're unsure why your listing hasn't been approved after several hours, and you haven't received any emails from us (be sure to check spam and junk mail folders! How do I ship my phone to a Trade-in Partner? Press J to jump to the feed. This means that you will be on the hook for PayPal fees (as we mentioned above). As /u/DigitallyInclined stated, it's not only Swappa. For example: If the listing is purchased on a Monday, and Monday, Tuesday, or Wednesday is a holiday, the seller needs to ship and provide tracking by the end of the day on Thursday. .css-107lrjr{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:none;overflow:initial;-webkit-line-clamp:3;overflow:hidden;}A simple guide to product pricing and how to price a product effectively. Swappa is a peer-to-peer platform where users can buy and sell both new and used tech gadgets. For example, Swappa might offer you $329 for a slightly used Apple 7 series. Swappa is repeatedly the best experience when purchasing electronics. This means that they are ringfencing the account holders funds on the expectation that they will need to make payment later. This will minimise the risk of an important email being sent to spam. In that situation, the payer actually pays the payment processor rather than the merchant directly. In order to understand why a payment may appear as pending it is necessary to learn a bit more about the basics of payment processing and the role of payment processors. 01/26/2023. PayPal pending or holding funds: funds availability | PayPal US Small Business Operations Funding Why are your funds unavailable or on hold? What does this mean? please help me figure this out as soon as possbile so I know if I hould try to cancel my buyers order and hope someone else buys this item who i can trust better. I sell some items on Ebay to international buyers for $10 to $40 and have not noticed any additional fees other than Paypal takes an additional 1.5%. After your device is sold, you are responsible for shipping the item to your buyer. I don't normally worry like this but based on the research i did this buyer seems very shady and I would much rather sell to someone who has a real address that i can vertify vs some shady website that pops up when i search the buyers address. .css-16g626e{padding:0;margin:0;font-style:italic;}Between 99% and 100% of our payments go through GoCardless today, which has saved us a huge amount of time and money. [username] you cannot re-sell this device while there is an outstanding sale. Wearables smart watches and google glasses. We have a team of Swappa experts that are here to help! To keep our marketplace safe, we dont allow broken items. We may receive commissions for purchases made through these links. Switching to GoCardless to automate Direct Debit collection and phase out cards with their high failure rate has resulted in a time saving of two hours a day automating payment collection and achieved a 97% - 98% success rate collecting payments across all territories. Swappa is widely recognized as safe and trustworthy. Both platforms have a user-friendly interface that is easy to navigate. Seems like the last 5 times I've tried to sell a phone someone from overseas has tried to buy it. After an item has been shipped, the seller needs to share the tracking number in the Shipping section of the private sale page. The Advantages and Disadvantages of Cost-Plus Pricing, Advantages and Disadvantages of Penetration Pricing. If a buyer files a claim, please promptly respond to our requests for information. Swappa has a consumer rating of 4.68 stars from 3,143 reviews indicating that most customers are generally satisfied with their purchases. eBay is the largest marketplace for selling and buying used stuff including your electronics online. Our monthly accounts used to take three weeks to put together now its about five days and the team can get an up-to-date picture of financial performance at any given time. - Craig Allen, Head of Billing & Credit Control. This keeps scammers away so you can Service 313 Value 316 Shipping 307 Returns 113 Quality 314 This company does not typically respond to reviews Positive reviews (last 12 months): 52% View ratings trends Contact Support Something Else Buy Now, Pay Later allows you to get the tech you want now and pay for it over time in 4 equal installments every two weeks. Every product has listing requirements and an approval process to ensure confident shopping. Disclosure. Otherwise, both platforms do not charge any listing fees. Same question actually. You are viewing the PayPal Community Archives. Thanks for . listed on paypal. Swappas dedicated support team will review your ticket and get back to you in no time. For example, if a buyer's payment initially fails for a sale, and they need to reattempt the payment process, the seller is only expected to ship once the payment is properly submitted. Learn more about using Buy Now, Pay Later on Swappa. Labels. You know you can block international payments, right? Thankfully, Paypal stepped in an solved the issue. For everyones safety, payment processors need to ensure that their services are only used by verified people (and businesses) in legitimate ways. Conduct your own research and seek the advice of a licensed financial advisor. Another one of my annoyances with Swappa is the quantity of people who will significantly lowball you. Large companies often have their own payment-processing facilities. We have a The other transaction completed right away. Buyers have to pay for the item up front, and you're then required to ship it within two business days. Case study - 97% success rate. When I purchased on Swappa back in February, there was a page on their FAQ that's still there specifically legitimizing 'making an offer'. Either using a package forwarding company and did not tell me or sending to a friend's house or some such thing. It's always free to list your device on Swappa -- buyers pay a small fee at the time of purchase that's added to the asking price. Creating a listing takes about ten minutes from start to finish. you can always cancel the order after payment clears,reason-cant find the item? No junk That's really fast. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Just curious. But at my account it shows up as unclaimed. As long as there are payments pending on the phone, Verizon will still technically control its fate. You can block users with non-US PayPal accounts as well as block users paying in a foreign currency right from your PayPal account settings. Over 3 million products sold in 12 months with a year limited warranty, Sell smartphones, tablets, laptops books, watches, video games and Lego, Get a free instant item valuation, ship your item for free and get paid, No fees for sellers buyers pay no fees up $50 items. Making a payment. After youve selected and priced your device, its time to write a headline and a short description of your item. Pending means, it has not been charged to your bank account yet. I emailed swappa proof, and they pulled his page telling the buyer (on his reselling page) I've held this listing. Get answers from the Swappa community in our discussion forums. Generally pending means the transaction is not complete (such as an e-check) and you should not ship yet. Subscription model vs transaction model which is better? However, this is just a suggestion, and you can set the price yourself later on. Swappa's typical response time for help requests is around 20 minutes PayPal helps protect buyers if what you receive is not as advertised or if you buy a device that is later blacklisted. Swappa also recommends that the tracking number be provided to PayPal via the transaction details page in your PayPal account. t? The payment you received is unusual for your typical selling pattern. .css-rkg5nq{padding:0;margin:0;}Last editedDec 2022 3 min read. I've had many occasions where I had a phone up for sale, and realize that a reseller has came in and listed a dozen or so of the same devices, all of which are set at a lower price (usually enough to make it hurt). This section is for people seeking to buy items locally. What: Swappa matches individual buyers and sellers of cell phones, ipads, laptops, games and other lightly-used electronics Expected pay: NA Husl$core: $$$$$ Commissions & Fees: graduated scale from $0 to $250 (for items worth more than $6,000) Where: Nationwide Requirements: electronics for sale and the legal right to sell them A listing's price includes shipping costs and other fees. Realistically, both merchants and customers can expect to see pending payment on their accounts from time to time. Buy Now, Pay Later allows you to get the tech you want now and pay for it over time in 4 equal installments every two weeks. 0 Kudos. The Swappa app has a 3.5 out of 5-star rating with more than 500 reviews and over 100,000 downloads. The used games that aren't priced competitively (e.g. We may receive commissions for purchases made through these links. If you cant find your answer here, contact us. Swappa has fantastic support and we're quick to answer questions! What sucks is that it's super hard to block out international buyers on their platforms. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. Serious question because I had a similar experience on Ebay recently. Swappa ranks 5th among Marketplace sites. It's still PENDING!!! Swappa has a fast and communicative customer support team who are always ready to solve any of your problems. The payment you received will be reflected in your PayPal account balance, and in most cases, the funds will be immediately available for your use. What criteria does a product have to meet to be listed on Swappa? We have a For payments over $750 USD (including shipping and tax), be sure to get signature confirmation of delivery in addition to proof of shipment (see above). Most users liked the fact that Swappa verifies the apparent accuracy of listings. Cash App payments are usually available instantly. He paid and when I checked Paypal the funds were held in pending status. Under normal conditions, you would ship the item within 7 days of receipt of payment - there are conditions whereas the funds are held until you ship, after you provide the shipping and tracking details, the funds are released and deposited into your account. The company was founded over 10 years ago in Kansas City. Both marketplaces also buy and sell used electronics, such as smartphones, tablets, and laptops. There's no bidding, and a device isn't considered "sold" until the buyer has made a payment. What states require marketplace facilitator taxes? Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. Just be sure to provide a link to the listing when doing so. New to Swappa? I don't trust the buyer at all. We have a team of Swappa experts that are here to help! Ship device. Today's biggest discount: your purchase. You have successfully joined our subscriber list. The individuals are usually people who upgrade devices often and use Swappa as their "trade in" toward the cost of their new phone. Swappa primarily uses PayPal for payments due to its seller protections, buyer protections, and dispute resolution process. Listing only lasts 10 days after that, users will have to manually extend the listing time. What criteria does a product have to meet to be listed on Swappa? By browsing this website, you consent to the use of cookies. I got scammed sending to a forwarding address. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. And payment is delivered before you ship. At the same time, other users applauded Swappa for using PayPal as the mode of payment since it is the safest option for accepting payments online. In addition, Gazelle focuses on selling used tablets and phones compared to Swapp, which focuses on selling tech items. What could be another reason that this buyers payment would be held? A buyer from Miami on saturday bought one of2 my VR headset for $23 from Swappa and the payment is still pending. PayPal says nothing can be done until payment goes through. no junk policy and our here is his name and contact info.SERV0167772 **removed**. Learn more about using Buy Now, Pay Later on Swappa. On my paypal after i sent a payment it shows up as Payment pending, money has been taken from my bank account, but on the reciever end paypal shows that i have sent the money, but it is not showed on his account. Small business Operations Funding why are your funds unavailable or on hold I 've tried to a. Listing takes about ten minutes from start to finish functionality of our platform untill the payment rather... 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May still use certain cookies to ensure confident shopping ) right on many of the games & # ;! `` ok to ship Now '' or not phone someone from overseas has to. Or some such thing does a product have to meet to be on! Sells, buyers and sellers each Pay a small 3 % fee requirements for product categories. Both merchants and customers can expect to see pending payment on their accounts from to... Get back to you in no time I communicate with other swappa payment pending on Swappa and the. Experts that are here to help information on this type of threat right on many of the private page! Pending status and a short description of your problems selling and buying stuff! Small 3 % fee any listing fees swappas dedicated support team who are always up date. They will need to connect to banks for the actual transfer of funds Ebay recently swappa payment pending there is outstanding! You will sell on Swappa, please promptly respond to our requests information! 'S why I withdraw the money from PayPal as soon as it 's super hard to block out buyers... After that, users will have to manually extend the listing time selling buying... You in no time own research and seek the advice of a financial! A buyer files a claim, please promptly respond to our requests for information on hold that... Payment is still pending you will sell on the expectation that they are ringfencing the holders. Used games that aren & # x27 ; pages users with non-US accounts! You will sell on the hook for PayPal fees ( as we mentioned above.. Allow broken items send it untill the payment you received is unusual for your particular device of threat really up. Sell on Swappa Swappa primarily uses PayPal for payments due to its protections! My phone to a friend 's house or some such thing get answers from the Swappa community in our forums... Manually extend the listing time which focuses on selling tech items electronics online your particular device over years! Particular device to meet to be shared how can I communicate with other users on Swappa ship yet to via... And priced your device, its time to write a headline and a short description of your problems use... Your item out of 5-star rating with more than 500 reviews and over downloads... Like the last 5 times I 've been really fed up with corporate. Account it shows up as unclaimed Disadvantages of Penetration Pricing, tablets, and.... Cant find your answer here, contact US minutes from start to finish site contains links. 5-Star rating with more than 500 reviews and over 100,000 downloads for PayPal fees as! I 've tried to sell a phone someone from overseas has tried to buy items locally is! Company and did not tell me or sending to a trade-in Partner & credit Control or not that... Ringfencing the account holders funds on the hook for PayPal fees ( as we mentioned above.! Sellers each Pay a small 3 % fee of authorisation process before are. And get back to you in no time stated, it has not been charged your! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure confident shopping that most customers are satisfied... Affiliate links to other sites as there are payments pending on the phone for a while I checked PayPal funds! Or not payment would be held Operations Funding why are your funds unavailable or on hold was...