We have warehouses and offices in all the ports in South Africa with a user base of about 350 users, 320 desktops, 18 Servers, 50 laptops, 7 domain controllers and 55 printers; this was taken from Spiceworks of which I have been an avid fan and beta tester since version 1.6. . It was $1000.00/year and we were ok with that. When it comes to pitching a new prospect, you dont have the time, luxury or permission to install software, agents or probes. I think there should be a guide line for this, shouldn't it? Then some other MSP comes in, runs it, and they can act like we are bullshitting the customer. The Remote Data Collector can optionally be installed via scripting through the use of command line switches. Once the prospect becomes a customer we automate the scans with Rapid fire tools . Should the custodian not have this information, it can often be provided by a custodians company IT team but there may be pushback from a security standpoint. Depending on the needs of a project or client, remote data collections may be a more feasible method of obtaining data from relevant devices. Sure it does all the reports and stuff but like you said, it's way too much info to ever go through with a potential client. I have two Remote Data Collectors. You can then import the scan file directly into the Network Detective Pro application (running on your laptop, or back at the office), to handle the analysis and generate the reports. The remote acquisition capabilities of mobile phones are typically quite limited as they require a more hands on method of data extraction. This is the point in the conversation where I have to ask - "What are you trying to accomplish with the remote collector?". We also have a site 1500 miles away connected via dual T1 connections. - Install a master Spiceworks at our office. Its like having another person on-staff scheduling remote scans, collecting the data, generating reports, and more. Equipped with automatic discovery, documentation, and diagramming, keeping networks up to date is effortless. The Reporter software appliance is an add-on to any other Network Detective subscription you have. You can run Network Detective Pros non-intrusive data scanners right off a memory stick as an executable file without having to install it on the client site. If a product can pull its weight, why do I need to sign a long term contract? If youre an existing customer, log into your Network Detective application and click on the Upgrade button in the top right side of the main screen. Well, In practical world, I can image we can have 2 remote collectors, each responsible for 30 VMs, doing the same things as local collector. We use it for one-off assessments but we formulate our own summary report to provide to the client after we have verified that findings are not false. Flashback: February 28, 1954: First Color TVs Go on Sale (Read more HERE.) So far I have setup RDCs in the two branch offices and one jobsite. The downtime sh Hi folks, Let me know if there is any possible way to push the updates directly through WSUS Console ? Robust network discovery tools like Network Glue also come with features like network diagramming to create a visual representation of how devices are connected in your network. The digital copy of the data was then encrypted and shipped to our colleagues in the US to be processed, indexed and uploaded to Relativity for a document review exercise; Provided detailed instructions to a clients IT support to facilitate in the acquisition of several computers remotely. There is a reliance on on-site personnel carrying out physical tasks such as connecting hard-drives and providing basic diagnostic information. Remote data collections are becoming a pertinent method of acquiring digital data in the forensic industry, with advancements in software and services making this type of forensic collection an ever more viable option. So far, I have this on nearly 50 computers. Thats like getting two months free! Network Glue is the tool you need to gain complete and comprehensive visibility into any network. As long as you have downloaded the past scans or reports from the Reporter you are cancelling, youll continue to have full access to them. I work for an IT support company based in the UK. Ensure that a Remote Data Collector (and its associated Client-Connector) is set up with a Reporter Site configured to perform regular scan tasks. Use the GET A QUOTE button. SO MANY REASONS TO AUTOMATE YOUR ASSESSMENTS. Not only the servers, but also the workstations and printers would become very useful to monitor. Additional Information This download is a self-extracting zip file and does not require installation when run on client systems. There is no better time. This was horrible for bandwith, but it gave us what we needed, sort of, But then Francis (Spiceworks) came along with his initial RDC setup. You need a tool that automatically scans network devices and populates the information in your documentation software. There are about 20 PCs and two servers there. . - Install a second Spiceworks at our clients offices. PROVE IT Prove your infosec and compliance programs are working. To order Reporter, risk free, use the Upgrade button from within the Network Detective application or contact your account rep for more details. The wizard runs to either get information locally or across the network. ALVAREZ & MARSAL, , , and A&M are trademarks of Alvarez & Marsal Holdings, LLC. The information Network Glue provides empowers you to advise your clients on high-stakes issues like security. New devices get attached to, and removed from, the network; software gets randomly added to different machines; trusted visitors get access to the network; employees get hired and fired. I am looking at Network Detective by RapidFire Tools as a tool to get sales and I am wondering if anyone is using it and if they would recommend it or an alternative? I'm a Windows heavy systems engineer. Its decent - worth the low cost. The A&M team have performed several remote collections on a variety of matters over recent months. Automate network discovery, documentation, & diagramming. You can also have Reporter automatically generate your choice of Network Detective reports and deliver them via email to anyone on your distribution list. That's perfectly fine by me! I am using remote data collectors on our LAN. Set it up once, and let Reporter do all the work. Click here to learn more about The Value To You. Details: Detects and collects data from MS SQL Servers on the network. We introduced this and we're still gathering data to make it more robust. The Reporter software appliance is an add-on to any other Network Detective subscription you have. My router configuration at each location blocks remote wake up packets, so with RDC I no longer have to use another tool to wake up these machines. We are currently monitoring 4 servers with the remote collector and it has saved my alot of headache. and show. When it come to divide the resources to remote or local collectors, I got this last questions. With the current uncertainty and ever-changing circumstances of the pandemic, remote data collections have become a neat and functional way of acquiring digital data in a forensically sound manner whilst minimising person to person contact. Being able to install Spiceworks in a remote location and monitor the machines automatically has saved me a lot of time. Correct me if I read it wrong. I pushed out the data collector folders using altiris DS, then set up a scheduled task to run sagent.exe (renamed) at startup and then every 2 hours from 7:00am to 5:00pm. New customers should follow the same procedure after purchasing your first module(s) and installing the Network Detective application. Network Glue gives us the context so the on-call techs can easily zone in on devices and the information they need to very quickly know whats going on., We implemented Network Glue for 3 of our clients so far, and it has already given us a lot of network insights, such as devices and connections, that we never had before. All of the automatically-generated reports will be saved directly to the Reporter appliance. - Make some changes to the .yaml files so the scan data will be collected and send over the web to the main SW installation. Do you have remote offices, or are you using them at your client's locations? In the future I am hoping/thinking about setting some of the laptops that seldom are on the network with their own RDC to report their stats through the internet but that will require me to explore opening and forwarding ports on our firewall which I have not looked into yet. You can direct this cmdlet to collect credentials and scan type (I.e. Reporter is an optional add-on to automate the ongoing scanning and report generation at individual customer sites. IT Service Provider General Networking. I don't think I'm a novice, but this project did teach me a lot of new things and any feedback/improvements would really be welcome. Now that you know how easy it is to use, why not order a Reporter and get started? Loved it, it made great assesment reports. Any tips and tricks for other Spiceheads who may be considering using Remote Data Collectors? Note: Alvarez & Marsal employs CPAs, but is not a licensed CPA firm. We recently wanted to renew it since we let the old subscription lapse since we were not doing many assessments, just holding on to current clients. Thank you Spiceworks for all you do, and how you enable a small business like me that cannot afford that BIG software to be able to compete with larger ITfirms, and appear larger than I am. How many devices do you have on each RDC? For instance: The below is not an exhaustive list of data sources suitable for remote collection but does give a flavour as to the types of data and applications. You get good data in reports that can be useful. We recently wanted to renew it since we let the old subscription lapse since we were not doing many assessments, just holding on to current clients.My question is, Does anyone know if there is a competing product out there? I can't think of anything Spiceworks can't help me accomplish (except providing me with a clone of myself to go to work for me). Now, with the 4.5 scan time settings, I am able to expand that ability by only scanning the phone subnet once a day where the main PCsubnet is scanned every 4 hours. I like to pull out the relevant data and dump into my own templates, but also use the included ones. We use the network inspector pc during the discovery as it does layer 2/3 stuff. Everything you'd think a Windows Systems Engineer would do. Default: 60 Requires: -sql Switch: -credsuser Details: The username used to connect to Active Directory if the -ad switch is used. We use it as a sales tool and for QBR's. Log into the RapidFire Tools Portal to get on-demand access all risks, asset data, and more. RapidFire literally gives you no way to cancel. Leading global professional services firm Alvarez & Marsal (A&M) announces the appointment of former university Counsel and Vice President of Strategy and Department of Justice prosecutor Jenelle Beavers as a Managing Director in its Disputes and Investigations (DI) practice. Contactless Remote collections are conducted in a manner that reduces person to person contact during the current pandemic situation or where there is a need for a discrete data collection. The Remote Collector feature has GREATLYenhanced our ability as an organization to adapt and grow using Spiceworks. Suite E-101 Does it talks/transmits data to internal collector? I had a look at their homepage. What is your business like? Suite E-501 We mainly have it for vulnerability scans, but the false positive rates are high enough to where we have to skip Microsoft results. The Network Glue collector detects all devices on your clients networks regardless of vendor. Should there ever be a question raised around the tampering of a device whilst a remote collection is in process then there are forensic analysis techniques that can be applied to prove or disprove such claims. It is purely the mechanism for accessing the device that is different. 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