Anyone can write a Trustpilot review. Im sure this is not a one-off complaint. We told Mr. Gonzales that we live in an apartment and that are our lease is not up yet. Why do yall waste people time??? There is no caulking between the siding planks and trim on the garage. I closed the 18th, but I was told the Friday before that, You will be closing on Monday. I was, Okay. I was finally able to get the flooring replaced (May 2021) 8 months after the original complaint. Congratulations on your new home, we hope you continue enjoying your community! The website is for general information only. To provide you the best experience, our website uses features that are not supported by your current internet browser. The backyard was staked off and was nothing but dirt. The way they made me make sure I was paid off of this thing so that it wouldn't be a problem to make my house, my mortgage payment was very smart because that also took away a lot of stress in my life. The non progress of our home is Amazing, we have to rent now for at least 3 months before our easy move in home, well it is still just a cleared lot. He also helped me with understanding the property values in the area because I had sticker shock there to begin with, with the cost of the homes in the area. We can't wait for you to move in and get settled in your community. The rep was the grea LGI Homes offers floor plans for every budget and need. We will close on this date." and water is coming in. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Hi Josh, we are disappointed to hear your feedback. The bedrooms had carpet and I don't like carpet. At LGI Homes, we have built our success by constructing quality homes at attainable, affordable prices. Dundee, FL 33838 Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. When I got home my son pointed out that the school district goes to Davenport. Copyright 2023 LGI Homes, Inc. All Rights Reserved. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of LGI Homes. Let's see what can be done to clean up this Palm Bay Florida office as I'm running out of room for all the smoke that's been blown up my @$$! Thank you. Hi Mildred, thank you for choosing LGI Homes for your first home purchase! I have a circuit breaker that trips on almost a daily basis. No. LGI Homes - Customer Portal Welcome Type in the Address # and the first name of the street that you live on for your user name. It was a great experience! When we purchased the lot, the home frame, bricking and most of the interior was already done. I am unable to login to the account for my home due to the previous owners having it set up and not relaying the information. My estimated closing date was changed THREE times. When we moved in, the back yard was not graded at all! Companies can ask for reviews via automatic invitations. I had some major problems the first couple of days I moved in but because they handled it, it didn't continue to be a big problem. License No. When purchasing an Extended Warranty, we will collect the following personal information: Your name, address, telephone number, email address and information about the HVAC equipment under the Warranty, including its manufacturer, model number and serial number. I would appreciate a quick response. There over all friendly, experienced, knowledgeable, and polite service. As the process kept going on, like the construction, the communication went down a lot. However, Keith our loan advisor made up for it. I have called Mr. Russell at least 3 times in the past month, but he hasn't returned the calls, nor has he scheduled any work. Also, the home is more thorough than I've seen. LGI Homes is a multinational company founded on 2003 as Lippar Group Inc. with its headquarters located at The Woodlands, Texas, U.S. and key people behind it being Thomas Lipar, Founder, Eric Lipar, CEO and Mike Snider, President. Do walkthroughs of your home during the different phases of construction. These five-star homes are designed to bring adults 55 and older together to lead active lives in desirable suburban areas. LGI uses a unique building model that helps streamline processes without sacrificing quality. I had told him one day that I wanted to come into the house, and he met me here. I had a call from one of the warranty guys for LGI, and he said, "Hey, I'm gonna be in your neighborhood today. Rutherford West - 1568 Nature View Loop, Driftwood, TX 78619 Small chunks of the outside wall above the first level roof area coming off. I have talked with several neighbors and no one I talked with is having this problem. We found one property online and I did some research and found that the builder was LGI. We wish you good luck in your ongoing home search, and we are hopeful we can serve you again in the future. License No. Our loan officer Carrie Budds singlehandedly saved this deal. We are happy to hear you had your items and concerns resolved. This is not an honest company. Hey, this is not done. One of the ceilings didn't have a panel, so I told him, Hey, panels not there." He never even apologized for giving me false information. The building side is a little hit-and-miss. In the beginning, he was communicative, the first couple of days or first few weeks, at least. BC721730. I wanted to take back my ernest money and they wont give it back. If youre looking for a new home but want to skip the stress of planning and designing, LGI Homes could be right for you. I saw LGI Homes in one of the communities that was already built in Charlotte. Our exceptional customer service extends beyond your closing date, and our warranties have you covered. The whole team made it stress free and answered all of our questions. If you notice defects after the fact, submit a work order on the website. Hi Molly, we are happy to hear you've had a wonderful experience with our team. There were a lot of things that were not getting done, at least in a week, so I kept sending him messages. Incentives and seller contributions may require the use of certain independent lenders or title companies. I closed on November 21st even with some of the things still missing. I asked them to wait just a few days but they wouldn't listen. My sales guy, Tommy, was marvelous. LGI Homes builds homes for ownership only. LGI Homes helps people who are undecided about renting or buying by helping them see all of the financial benefits to homeownership. Thank you, Desired outcome: We fell in love with the size of the yard and we liked the house. Renderings, pictures, square footages, floor plans, features, and colors are approximate for illustration purposes only. Were just happy we did because of the turnout of how everything ended up. I liked the way it was designed. You need to know the difference between an VA, FHA, and conventional loan BEFORE speaking with the loan officer. We had to sit here over a weekend with no air conditioning so that they could come back out. This is now affecting the exterior walls. Click here to get notifications about new complaints of LGI Homes. It took us a little bit longer to get here, but those who were patient get the greater things in life. He did not call in the morning. We appreciate your patience as our team works to fulfill your warranty requests. Once I was here, Philip handled all of the loan stuff, and he was extremely professional. Terrible company that doesn't honor their new home warranties. WV Martha Rose, Broker. Thank you. LGI Homes A $1000 isn't much to a huge company like yours but to my clients, it's a lot of money. We hope you continue to enjoy your home for years to come. He did what he said he was gonna do even though I disbelieved, to make all that happen including getting all the paperwork and everything going in a month. Hi Carlos, we appreciate your review and recommendation. We've had to move furniture and food racks and table and chairs into another room for storage. All Rights Reserved. What can I do. Click the button below to start your journey today! Now I am out of 1k that they refuse to return when I was very clear that the school district is very important to us.----We appreciate your interest in a loan with loanDepot. I am always there for my clients. 5K for the deposit they won't return, plus 28K of the appreciation that should be rightfully coming to me. We offer a simplified buying process and are committed to providing exceptional customer service. I still had scratched cabinets but I'm happy they came out a week after I closed, fixing what needed to be fixed. Example: If your address is 9510 Fire Canyon Drive, then your User Name would be "9510 Fire". I said, "Yeah, I'll be home around 1:30." He was just very defensive and he was rude about it. I have issues with the drywall, paint, doors, bathtubs, plumbing, everything to just to name a few. My home is in Lake Alfred Community. On July 1, LGI Homes agreed then to move their closing date to the first week of August (all this via email). Please, I don't know what else to do here, Desired outcome: We have been living in Bauer Landing for 4 years now. Advertised sample monthly payment are based on principal and interest only. Copyright 2022 Consumers Unified LLC. I had to call every day or every other day to check on, Hey, what's going on? Dude said, We are on schedule. I was supposed to close October 27. Each time I called, somebody would answer. Hi Alan, We are disappointed to hear about your experience with your local internet provider; however, we are happy to hear from our team that they have reached out to you about your situation and are working to find a solution. Snow and rain was also able to enter some homes due the damage, leaving homeowners facing leaks and water damage. very frusterating. As stated in section 5 of the purchase agreement that you signed, your earnest money is refundable if you are unable to obtain financing for your home. He kept me informed. We are happy to hear you had quick communication from our team about your warranty items. I've had about seven. I also liked her honesty, follow through, and communication. Loved LGI homes. Note: If you call please leave a message and I will call you back or just send someone out to take a look please and time. 4. We've had to move furniture and food racks and table and chairs into another room for storage. Please do not buy a home from LGI. We also ensure all reviews are published without moderation. Knowing that I work from home, I wouldn't be able to move right away because it was such a long lead time in a brand-new neighborhood. But later on, after the first week, around November 6, when we didn't close, so we came by and inquired with the office. I never had any bad remark in my rental history. We are happy to hear that you had a great overall experience with our team. We have new construction homes in your area. 2023 Trustpilot, Inc. All rights reserved. LGI Homes responded: We take pride in the quality of our homes and we are disappointed that you are unsatisfied with the finishes in your home. I recommend LGI Homes. To submit warranty requests, please CLICK HERE. BC721730. I specifically explained that Ive been going thru identity theft problems. 6/26/2021. I filled out the contact form, and someone reached out. Photo courtesy Seth Pohlman . I met with other builders even after we started the loan process just to do my due diligence. It was pretty annoying. It's my boys bedroom. LGI told us that it was gonna be about a six-month turnaround. Hello, we are disappointed to hear that you had a less-than-exceptional experience with our team. Here are 8 tips for writing great reviews. LGI Homes responded: Hi Mudita, We are concerned by your review, as this is not the typical experience with LGI Homes. And still a couple of drawers don't work. Square footages are approximate and may vary in construction. LGI Homes has various neighborhoods conveniently located throughout Florida, a short drive from major metropolitan areas in quiet communities. If you are buying in California, you get solar included! If it comes to that, well call LGI corporate office and we'll deal with it. So, I said, All right. I had a lot of questions 'cause I was kind of doubting. We had some AC issues the last few days that LGI is working on getting fixed and corrected. Congratulations on getting the keys to your brand new home! And I was told I could wait for Lawrence until he was done. I kept asking when he said that if I used LGI's lender, my closing cost would be covered by LGI. That was a great experience. LGI Homes range from $166,000 to $356,000. [protected]. It goes from one side of the wall to the other side. The building manager, Thomas, already told me that there will be few creaks until the house settles down over a few months. It was a major repair. These communities are close to award-winning medical facilities, retail shops, restaurants, outdoor recreational areas, live music venues, nature trails and public parks. Now, for the good part, which actually made me actually stick to the plan of getting a house here. Yall must get incentives if somebody come to an appointment ridiculous. A link has directed you to this review. I like the innate craziness of the environment now and where we are. Our spacious new homes are built in amenity-rich communities across the US, providing the safety and privacy of your own homealong with convenient access to nearby cities for work and leisure. Unfortunately, as you stated above, fencing is not covered by our warranty. We're gonna close it next Monday, which was November 11. I have an important question to ask them regarding the defective hardie board siding installed on my house. I have called 10 different phone number with no answer during business hours. Fix my floor so it doesn't lift up or use a superior product that doesn't require glue to stay down. We walked through the house and in that small walkthrough, I found many things that I didn't like. Renderings, pictures, square footages, floor plans, features, and colors are approximate for illustration purposes only. Service will be completed, and you can return to loving life in your new home. 3. Every CompleteHome includes cutting-edge amenities and features that include: Every house is designed with the modern home buyer in mind and has innovative features, straightforward pricing and popular upgrades to create a home that exceeds expectations in both form and function. LGI Homes - Oregon, LLC. . Congratulations on your new home! You can read all of LGI Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home. View community features, available floor plans, and builder information on Zillow.com. But I love the home. What are the apartment people gonna do? Thats not me. Read full review of LGI Homes and 1 comment, I would like to go over all my warranty claims and get them addressed in a timely matter and get a response for once, Slab split from wall to wall. The homes go through a rigorous quality control checklist to ensure all materials are safe and durable. Please submit any items you'd like addressed by our construction team to our online warranty portal at lgihomes.corrigo.com. We were told that there would be an 11 month walk through to go over warranty items that need fixing. The only things that they didn't have were washers and dryers. At LGI Homes Active Adult, our warranty is our promise to deliver the quality and responsiveness you expect. All your priorities before kind of evaporate, and you got new priorities. We hope you have created many happy memories in your home over the last 4 years and that you continue to enjoy your home. LGI Homes is a leader in the home construction industry. This directly contravened their earlier statement for a closing in August. He said he communicated to the building manager. MHBR No. Sit construction mgr, Ryan made aware was timely and vey professional in getting things addressed. Whether youre buying your first home, upgrading or downsizing, there is an LGI Home and community for you. Hence I reached out to the seller, LGI Homes, to have 1-2 weeks buffer in case my condo sale was delayed. Thank you. They don't include refrigerators too but LGI delivered on all of those. There were a few other things that were missing. We are elated to hear about your homebuying experience with our team. Explore Our Premier Locations LGI didn't let me down in either way. Our spacious new homes are built in amenity-rich communities across the US, providing the safety and privacy of your own home along with convenient access to nearby cities for work and leisure. Find out how we combat fake reviews. ME Meren 1 review US Oct 11, 2022 Experience with their warranty has been They said, "It's a hard close date. We lived in Orange City at the time. Even though I had a set appointment. Our quest for superior service, quality and value doesnt end with your home purchase; in some ways, your home purchase is just the beginning of a relationship between you and LGI Homes Active Adult that we hope will serve you well throughout your years of homeownership. Regular maintenance is crucial for keeping your home running smoothly and avoiding surprise problems. He did the walkthrough of the house. Be the first one to find this review helpful. Their customer service absolutely sucks. Again, congratulations and we hope you enjoy your new home for years to come. Erin was amazing. Check to see where the actual problem is and install the deflectors. We take pride in our construction, which is why we offer an industry-leading warranty on our homes. In all my years of working with builders in the area, I've never experienced such dishonest and unethical behavior. Thank you. The estimated closing date will probably change. Fix crack and mend exterior walls. There are so many things that I have to fix because LGI is not taking the time to do what they are doing. Inside one of the bedrooms they broke a piece of the wood door and glued the piece in. Fencing is not under warranty. It is not even complete now. Total Score Quality Trustworthiness Value Responsiveness Service will be completed, and you can return to loving life in your new home. On getting the keys to your brand new home the 18th, but those who were get... All my years of working with builders in the beginning, he communicative! Was the grea LGI Homes for your first home purchase backyard was staked off and was nothing but.. Interior was already built in Charlotte model that helps streamline processes without quality. Someone reached out to the other side yard and we 'll deal with it we in. Plans, and colors are approximate for illustration purposes only 21st even with some of the wood door glued! 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