Mind you I have a full time job already with set hours. Over the past quarter, I have consistently handled orders without any mix-ups, which has made me win the best employee award for the second year running. First interview was with recuiter. How do you feel about working holidays and weekends? By Heather Wood Rudulph Feb 25, 2016 Halkin Mason. Example: I find that I perform best when I have a set schedule. When you have filled in your application forms, recruiters will assess and screen your application to see if you're a good fit for the job. The second was with allocation manager, location planning planner and HR manager. Contact visiting is a privilege; therefore, after an inmate is incarcerated for . 17 Assistant Chemist Interview Questions and Answers, 20 Unity Game Development Interview Questions and Answers, 20 F5 GTM Interview Questions and Answers. Come join our team. They seem like they need people so they basically just want to make sure you're somewhat normal. How do you handle stress in a fast-paced environment? The company's stores offer a wide range of merchandise at discounted prices, including clothing, shoes, home goods, and accessories. As long as my suggestions, motives, character, and effort arent misplaced, I dont take offense from destructive criticism. Distance. Opportunity.This is BNSF. Burlington Stores is a leading off-price apparel and home product retailer. Interviewers are interested in how you approach your interaction with customers and how you go about solving their issues. Development. We could minimize the impact on our customers and maintain a positive shopping experience, despite the unexpected challenges we faced.. "@type": "FAQPage", I greeted each customer with a smile and did my best to process their transactions as efficiently as possible. Example:I am friendly and approachable and always strive to provide excellent customer service. 182 mi (293 km) Shortest duration. I am always open to positive or constructive criticism as it helps me identify my mistakes, rectify them and sharpen my skills. What do you consider to be excellent customer service? In your answer, try to describe what steps you took to resolve the issue and highlight any specific techniques that helped you calm the customer down. In my last position, I was responsible for training new employees on our inventory and assisting customers with finding what they were looking for. Sometimes well even sing along to music together as a group. - Flexible scheduling - We help our reps create a schedule that works best for them. I researched your company and discovered that most competitors are not as innovative. Burlington City Arts Board of Directors Every other month, 3rd Tuesday, 3 pm Lorraine B. You can also mention specific areas of expertise or interest that you have related to Burlington products. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. At the home page go to the . An interviewer may ask this question to assess your customer service skills. As a result, we were able to complete the project on time, and he was able to get the support he needed. In extreme cases, I involve my boss to determine if the company can extend a one-time particular peace offering. Check out: A Virtual Faculty Advising Workshop (or two!) Interviewers ask this question to assess if you can take on leadership responsibilities and handle challenges effectively. I also find that taking short breaks throughout the day help me recharge and keep me focused.. I approached him privately and asked if everything was okay and if there was anything I could do to help. Burlington interview questions will also focus on your adaptability, which requires you to explain situations that have required you to adapt to a new role or change in the workplace. With these insights, I would know where to focus and how to improve. In my last position, we had weekly meetings where all of the managers would discuss what they were working on and how their teams could support each other. This question is a test of your organizational skills and ability to prioritize. I used to struggle reaching out to clients who walked into our stores and assumed they didnt need assistance. Burlington Code Academy offers a few options for learning schedules to suit students in different situations. In such instances, I have no problem extending at work, delegating some of my responsibilities to a colleague, or rescheduling the task if it isnt urgent. Visit our Arlington branch for an in-person interview and get a tailored experience. Burlington Coat Factory is a fun place to work, and the interviewer wants to know if youre going to fit in with their team. I also made sure to stay up to date on the latest products and promotions so that I could provide helpful recommendations to customers. didnt hear back for weeks then got rejected. I explained that I had a phone interview and the person that picked up said they aren't doing phone interviews at the moment? I have always been a loyal customer at Burlington Stores as I love the quality of goods and services they offer to their customers. Schedule a demo. I also learned the importance of time management and organization in handling multiple tasks simultaneously.. I had to extend my working hours daily to receive all the incoming products, update the system and keep the store organized. The customer was shouting and using inappropriate language, which made it difficult to calm them down. The interviewer wants to know if youre willing to work on these days and how you feel about it. Describe a time when you worked as part of a team to achieve a common goal. I explained to the customer that the item was outside of our return policy and that we were unable to accept the return. Plan a Trip Using the MyRide application, you can plan your ride with Burlington Transit on your computer or mobile device. 16. 3. Even when you need to exchange emails with candidates to answer questions or settle on convenient times for interviews, your ATS will keep those emails organized in one place. Example: I am open to working anywhere within the company. They want to know that you can handle conflicts professionally and constructively. Why Do You Prefer Working At Burlington And Not Another Retailer? I apologized for the inconvenience and requested a sales representative to attend to her. To avoid any risks, try wearing little or no jewelry at all. Can you give an example? The store was a mess the employees all seemed overwhelmed. Landing - 04/20/2022 Furthermore, Iprocessed transactions as quickly as possible and double-checked my work to minimize errors. Or whether I am to step in for my colleague temporarily. Careers in Retail, Merchandising, Distribution, and more. Burlington Coat Factory is a retail chain that sells designer clothing, baby products, accessories, furnishings, and shoes. It turned out that he was struggling with personal issues and had a hard time focusing on work. Last year, I enrolled in a marketing certificate course to help me improve sales using modern practices. When I know what tasks I need to complete each day, it helps me feel more organized and less stressed. Job. The interview process at Burlington Stores is generally pretty straightforward. Tell me about a time where you had to deal with an angry or upset customer and how you handled it. That way, the resentful customer leaves content with an experience that portrays Burlington in a positive light. Suddenly, one of our registers malfunctioned, and we had to close it down for the day. The store employee/manager was rude to me for no reason. Whats the largest data set youve worked with? Burlington Stores sources its products from a variety of vendors and brands and sells them at prices that are typically lower than those found at traditional department stores. This process took about 3 months. This article will give you an overview of the top Burlington interview questions and answers to prepare you for your interview. Burlington Coat Factory is a customer-focused company, so its important that you have experience interacting with customers. Burlington Coat Factory is a close-knit team that works together to achieve company goals. ", Prepare for the types of questions you are likely to be asked when interviewing for a position at Burlington Stores. The firm I was working for was experiencing a financial crisis and had to undergo restructuring to minimize overhead expenses, and one way to do it was to downsize. Research your major options Take the Awato or Career Coach assessment. Schedule now! I also made sure to stay organized and stay on track. I did this for the next month, and it was only until a replacement arrived that I was able to go on leave. 6. Interviewers ask this question to understand how you handle situations where you need to manage multiple tasks or priorities. For schedule, call 863-2075 Lakeview Cemetery 455 North Avenue Staff: Holli Bushnell 863-2075. I interviewed at Burlington Stores (Katy, TX) in Jan 2023. I also make sure to be patient and understanding and to go above and beyond to meet the needs of our customers.. Example:One time, I was working as a sales associate at a clothing store, and we had a customer trying to return an item far outside the stores return policy. A strong answer to this question could include that you are interested in the companys mission and values and that you believe that you align with them. }. For example, I once had a customer who was looking for a specific item of clothing but couldnt find it on our website. Burlington is a popular off-price retail outlet in the US that mainly offers home products and apparel. I feel its time for change and work in an environment that will offer me opportunities to grow and advance my knowledge and skill set. Customer service interview questions and answers, Company Culture interview questions and answers, Time Management interview questions and answers, Work Ethic interview questions and answers, Leadership interview questions and answers, Problem-solving interview questions and answers. If you have previous experience, its smart to include an example of a time you delivered excellent customer service to turn an upset or dissatisfied customer into a happy one. I believe that listening to and understanding customers needs is key to providing them with a positive experience. Whether it is a location change, shifting deadlines, moving to a different department, or joining a new branch out of town, I quickly adjust to new situations. If your grades were not as good, explain what caused that situation and how you improved. I listened keenly to her side and found her concerns to be genuine. Burlington High School (Athletics, Theater, Extracurriculars, ONLY) 52 Institute Road MUST: Be legally entitled to work in Canada. "acceptedAnswer": { It consists in empathizing with customer frustrations and handling negative feedback professionally. I also really enjoy learning more about different brands of clothing and home products.. We met once a week to discuss progress on the project and make sure we were all on the same page. We tried to market to help improve sales, but the industry was experiencing a slump, negatively affecting cash flow. 5. "name": "What is important in a Burlington job interview? In addition, I am flexible and can work on Saturdays from 9 to 5 pm. Furthermore, interviewers what to know if you can find solutions to customers problems in order to satisfy their needs. Burlington is one of the renowned off-price retailers in the US that mainly offers apparel and home products. I have always been flexible and easily adjusted to changes. This question is a great way to learn more about your potential future employer. You need first to figure out your legitimate reason, and sent an email or reach your interviewer by phone to rearrange the interview time or date. they were very nice and the questions werent too hard, Anonymous Interview Candidate in Katy, TX, I applied online. If you desire to work for this company, below are specific questions that you are likely to be asked while attending a job interview with them. } "@type": "Question", We are motivated by the mission to help peoplegethired. I followed up with the customer to ensure they were satisfied with the resolution and to see if there was anything else I could do to help. 21. Example: I would first ask them what they are looking for in an item, then I would show them several options that fit their needs but are more affordable than the one they were interested in. 7. I explained to them why we wouldnt give them their money back. When dealing with rescheduling, make sure to check the following steps: Ensure that you have a legitimate reason. "@type": "Question", If you have applied to a sales-related position, be prepared to discuss your experience and skills in sales. I got a call from them later that day but I wasn't able to answer. Example:If I dont have all the information I need to complete a task, I would first try to find the information on my own, by checking company resources or asking coworkers if they know. If the situation involves potential harm to others or the company, I would also consider reporting it to a manager or the appropriate authorities to ensure appropriate action is taken. The Burlington Stores interview process starts with applying for a job online. My professors understood my busy schedule and allowed me to make up work when needed.. Various tools and techniques also help me to stay organized and on track, such as creating a to-do list, setting deadlines, and taking breaks to recharge. It made it difficult to get things done efficiently. I divided the shipment boxes into smaller, more manageable chunks to speed up the restocking process. I have trained on dispute resolution from my previous retail job posting and firmly believe that each situation is different and solutions should be on a case-by-case basis. Why Are You Keen On Leaving Your Current Employer? You must mention specific tasks or responsibilities and how you communicated and cooperated during the project. 12. Schedule: I consider myself a success when I go beyond and above my assigned duties in improving business processes within the institution. Its also an opportunity for you to show that youre ambitious and eager to grow in your career. Still, your time is valuable, and it's essential that a. He may be experiencing a phone connectivity problem, dealing with an urgent work- or family-related problem or he may be in a meeting. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form . Route 1: Plains/Plains Express. I understand that there are multiple positions available for employees at Burlington Stores. Through this experience, I learned the importance of clear communication, delegation, and team collaboration in leading a team effectively. "mainEntity": [ I listened to my co-workers perspectives and tried to understand their reasoning. Candidates applying for Part Time Cashier had the quickest hiring process (on average 1 day), whereas Director roles had the slowest hiring process (on average 180 days). I also learned the value of following up with customers to ensure that their needs have been met and that they are satisfied with the resolution.. Learn more about . Burlington Stores Interview Process The interview process at Burlington Stores is generally pretty straightforward. They want to know how you would react in a challenging situation and whether or not you have the necessary experience to handle it. (Because I had chosen my phone interview to the time I was able to talk, genius.) If the task is beyond my capabilities or outside of my job responsibilities, I would communicate this to the person requesting the task and offer to help find someone who is better equipped to handle it. Through this experience, I learned the importance of actively listening to customer concerns and taking a proactive approach to problem-solving. No wonder that store is a literal mess and barely has people working there. Although the customer was disappointed, they understood the companys position and acknowledged that the mistake was partly theirs as they hadnt stuck to the companys return policy. I helped customers find the items they were looking for and made sure to upsell whenever possible. Example:I worked as a sales associate at a department store, and we had a huge shipment of new merchandise. Example: In my last position as a retail manager, I worked alongside two other managers to create a new inventory system for our store. They want to know more about your capabilities of handling difficult situations and finding solutions to obstacles. Where do you see yourself five years from now? . 3. This question is an opportunity to show your interviewer that you are a team player and can work well with others. Interviewers ask this question to understand how you would respond to a request to work overtime. 10-11 a.m.: Interior defensive linemen. The store was extremely busy, and there was a lot of pressure to meet our sales goals. } How do you like to have fun on your shift? I was always willing to help them out or answer any questions they had. While this decision may not have been the most popular with the customer, I felt that it was the best decision for the store and the fair thing to do.. Downtown BHS (All Classroom Instruction) 67 Cherry Street Burlington, VT 05401. If I still feel that the request is inappropriate or goes against my values, I would respectfully decline and explain my concerns to the person making the request. Job Seekers. I only said "oh okay-" and he just hung up. Good Room, Burlington City Arts Staff: Maera McGinniss 865-5816. WCAX This Morning First at 4:30a New. Demonstrate that you are proactive and that you have a collaborative approach to problem-solving. If hired, I will do my best to learn as much as possible about each role so that I can contribute to the success of the company.. Interviewers are interested in what excites you about the position and how you can add value. How Would You Manage A Demanding Customer Who Wants To Challenge That Policy? Example:If I am asked to do something that I feel is unethical or illegal, I would first clarify the request and the reasons behind it to make sure I fully understand the situation. Be the first to find this interview helpful. I am a go-getter who enjoys challenges and can push myself to make sure that I achieve those set goals. Join the "Our Burlington" team today and grow with us! Never got called on the time it was. They did not call me so I called the store myself. When answering this question, it can be helpful to list out your most relevant skills and experience and explain how they make you a good fit for the position. September 19, 2022 by Editorial Team. I am a confident and self-assured individual who knows and believes in my strength. Burlington Stores is a large company with many different departments. 9-10 a.m.: Linebackers. The desire to improve and do better motivates me to remain optimistic and not give up despite any challenge I face. Provide them with a specific example that demonstrates your skills and ability that allow you to handle challenges and find solutions in the workplace. I also learned the value of being proactive and taking the initiative to find solutions to challenges that came up. This question is often used to assess your flexibility and willingness to go above and beyond when needed. Based on my research about Burlington, I feel its a place that can help me advance career-wise while making a positive contribution to the company. . She was on a tight budget but wanted to look her best. After careful consideration, I decided to follow the stores policy and decline the return. Most positions will require a phone interview followed by an in-person interview, though some positions may only require one or the other. Once the job fair begins, you will have 3-hours to speak with employers in attendance. To overcome this challenge, I made sure to stay focused and organized. I am available and ready to work every day of the week from Monday to Friday from 8 am. Your answer to this question should demonstrate that you are proactive, willing to learn and grow, but also willing to seek help when needed. Job Description. Interviewers are interested in how you handle conflict and challenging situations in the workplace. Burlington/ Boston, MA, Binghamton, NY, Stamford, CT, Hauppauge, NY with the ability to support, for the right candidate and independent work . Nursing. In each role, Ive learned more about what makes a positive shopping experience and how to help customers find exactly what they need.. I used a checklist to make sure I didnt miss any tasks, and I made sure to prioritize the most important tasks first. They want to know if you are willing to work with others in order to achieve the goals of your department or store. She said she will call the next day. Parks Commission 1st Tuesday, 5:30 pm 645 Pine Street Staff: Joanne Putzier 864-0124. Example: I love helping customers find exactly what theyre looking for. Example: I had to handle a complaint from a customer who was dissatisfied with the quality of a product they had purchased from our store. We are seeking talented people to join our team. 8. Interviewers want to know how you adapt to a change in the work environment and how you cope with unexpected challenges. (Edgewater, NJ) I applied online and was able to schedule a phone interview. View all (opens in a new tab) Dunkin Donuts Carpenter . Therefore, ensure that you give the interviewers an example of a situation that you handled calmly and respectfully in order to solve it. Result, we were able to schedule a phone interview to the customer the... Capabilities of handling difficult situations and finding solutions to obstacles products, accessories, furnishings, and team collaboration leading. Challenges effectively it helps me feel more organized and less stressed Stores interview process with. 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Example that demonstrates your skills and ability to prioritize how you handle situations where you had to extend my hours... Reaching out to clients who walked into our Stores and assumed they didnt assistance! Best when I have a collaborative approach to problem-solving I used a checklist make! A request to work with others was anything I could provide helpful recommendations to customers problems in to. The US that mainly offers apparel and home product retailer market to help business processes within the company Stores... To be patient and understanding and to go above and beyond to meet our goals.! A specific item of clothing but couldnt find it on our website people there... Avoid any risks, try wearing little or no jewelry at all receive all the incoming products accessories. Negatively affecting cash flow out to burlington interview schedule who walked into our Stores and assumed they didnt need assistance nice the.